Terms and Conditions

Effective Date: February 18, 2025
Website: https://petspump.com/
Contact Email: info@petspump.com
Contact Page: https://petspump.com/contact/
Country: Morocco

Welcome to Pets Pump! By accessing and using our Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of our Website.

1. Use of Website

  • You must be at least 18 years old to use our Website or make a purchase.
  • You agree not to use our Website for any unlawful or fraudulent activities.
  • We reserve the right to modify or discontinue any part of our Website without notice.

2. Account Registration

  • Some features may require account registration. You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

3. Product Information & Availability

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Prices and availability of products are subject to change without notice.
  • We reserve the right to limit product quantities or discontinue products at our discretion.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We accept payments through secure third-party payment gateways. We do not store credit card information.
  • If a payment is declined, we reserve the right to cancel the order.
  • Prices listed on our Website do not include taxes or shipping fees unless otherwise stated.

5. Shipping & Delivery

  • Shipping times vary based on location and carrier services. Estimated delivery times are not guaranteed.
  • We are not responsible for delays caused by shipping carriers or customs.
  • Any shipping damage or loss should be reported immediately to the carrier and to us for assistance.

6. Returns & Refunds

  • We accept returns within [X] days of delivery if the product is unused and in original packaging.
  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • Refunds will be processed after inspection of the returned product.

For more details, please visit our Returns & Refunds Policy page.

7. Intellectual Property

  • All content on this Website, including text, images, logos, and product descriptions, is owned by Pets Pump or its licensors.
  • You may not reproduce, distribute, or use our content without explicit permission.

8. Limitation of Liability

  • Pets Pump is not liable for any direct, indirect, or incidental damages resulting from the use of our Website or products.
  • We do not guarantee that our Website will be error-free, secure, or continuously available.

9. User Conduct

You agree not to:

  • Post false, misleading, or harmful content.
  • Attempt to hack, disrupt, or compromise the security of our Website.
  • Engage in spam, phishing, or fraudulent activities.

10. Third-Party Links

Our Website may contain links to third-party websites. We do not endorse or take responsibility for their content, policies, or practices.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website signifies your acceptance of any revised Terms.

12. Governing Law

These Terms are governed by the laws of Morocco. Any disputes shall be resolved in the courts of Morocco.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us:

By using our Website, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.